CANCELLATION/REBOOKING POLICY
Note: All orders incur a 2.9% processing fee that is non-refundable due to Shopify's policies
Cancellations
- Events with boats (Spearfishing Charters, Intro to Spearfishing and Freediving classes), refunds requested further out than
- 30 days from event start - full refund
- 7 days from event start- 50% refund
- 72 hours from event start - 25% refund
- Less than 72 hours from event start- no refund
- Events without boats (Wave 1, Wave 2, Private Training, Spearfishing Shore Tour, Kelp Exploration Tour), refunds requested further out than
- 7 days from event start - 100% refund
- 72 hours from event start - 50% refund
- Less than 24 hours from event start - no refund
* No refund on cancellations made after previously rebooking
Rebooking
- Events with boats (Spearfishing Charters, Intro to Spearfishing and Freediving classes), rebooking requested further out than
- 30 days from event start - no charge
- 72 hours from event start - 50% of trip cost
- Less than 72 hours from event start- no refund
- Events without boats (Wave 1, Wave 2, Private Training, Spearfishing Shore Tour, Kelp Exploration Tour), rebooking requested further out than
- 7 days from event start - no fee
- 72 hours from event start - $25 fee
- 24 hours from event start - $150 fee
- Less than 24 hours from event start/no show - no refund
* Only 1 rebooking is allowed per group per activity. If you try to rebook more than 1 time you will forfeit the full cost of the event.
We reserve the right to cancel any activity due to unforeseen weather conditions; in the instance we cancel an activity on our end, we will offer a full refund or free rebooking.
For activities that require a minimum amount of people to run, if the minimum is not reached 48-24hrs in advance, we reserve the right to cancel the activity and refund or rebook you.
Classes must be completed within 1 year of original booking, otherwise booking will be voided and payment will be forfeited .