Cancellation Policies

CANCELLATION/REBOOKING POLICY:

Note: All orders incur a 2.9% processing fee that is non-refundable due to Shopify's policies

Cancellations

Events with boats (Spearfishing Charters, Intro to Spearfishing and Freediving classes), refunds requested further out than

• • 30 days from event start - full refund
  • 7 days from event start- 50% refund
  • 72 hours from event start - 25% refund
  • Less than 72 hours from event start- no refund

Events without boats (Wave 1, Wave 2, Private Training, Spearfishing Shore Tour, Kelp Exploration Tour), refunds requested further out than

• • 7 days from event start - 100% refund
  • 72 hours from event start - 50% refund
  • Less than 24 hours from event start - no refund

* No refund on cancellations made after previously rebooking

Rebooking

Events with boats (Spearfishing Charters, Intro to Spearfishing and Freediving classes), rebooking requested further out than

• • 30 days from event start - no charge
  • 72 hours from event start - 50% of trip cost
  • Less than 72 hours from event start- no refund

Events without boats (Wave 1, Wave 2, Private Coaching, Discover Tours), rebooking requested further out than

• • 7 days from event start - no fee
  • 72 hours from event start - $25 fee
  • 24 hours from event start - $150 fee
  • Less than 24 hours from event start/no show - no refund

* Only 1 rebooking is allowed per group per activity. You will be charged a $100 rebooking fee. 

We reserve the right to cancel any activity due to unforeseen weather conditions; in the instance we cancel an activity on our end, we will offer a full refund or free rebooking. 

For activities that require a minimum amount of people to run, if the minimum is not reached 72hrs in advance, we reserve the right to cancel the activity and refund or rebook you.

Classes must be completed within 1 year of original booking, otherwise booking will be voided and payment will be forfeited  .